Strengthened partnership between PassFort and Refinitiv

Responding to increasing demands for digital-first and digital-only financial services, PassFort and Refinitiv have partnered to further automate KYC for Neobanks and Challenger banks.

London, 23 November, 2021: The financial services market continues to open up in response to customer demand for digital-only products. It’s now estimated, more than a quarter of UK adults have applied for online-only banking apps. Particularly active recently have been crypto exchanges and online payment providers.

As a result of customer behaviour and changing demands for financial services, there has been an up-swing in automated know your customer (KYC) activity. PassFort for example, a provider of automated compliance and anti-financial crime solutions, helped to digitally process more than 4.4 million new customer due diligence journeys from October 2020 to October 2021.

Challenger institutions have arguably led the way in automation of KYC to create frictionless customer experiences that meet compliance requirements. Many institutions are choosing to partner with PassFort to create flexible, digital compliance processes, using its case management solution in concert with data provided by Refinitiv’s World-Check One.

Refinitiv’s World-Check One brings data for security screening to support due diligence and help prevent financial crime, bribery, and corruption. Data is requested by PassFort clients in relation to new product applications, and results from Refinitiv are fed back into PassFort’s overall case management platform. Compliance professionals can then make risk-based onboarding decisions quickly and efficiently.

“Legacy KYC platforms can be robust when it comes to data collection, but they aren’t flexible when it comes to changing compliance processes or moving through different paths to satisfy due diligence, which is so important to our customers.” said Donald Gillies, CEO and Co-Founder of PassFort. “The beauty of our partnership with Refinitiv is that PassFort offers case management and creates the flexible compliance workflows, while Refinitiv provides accurate, robust data, so our customers get the best automated KYC solution.”

“Our partnership with PassFort provides a new breed of challenger institutions with access to Refinitiv’s extensive risk intelligence data through new and innovative compliance solutions designed by PassFort,” said Emma Miller, Global Head of Strategic Partnerships, Refinitiv’s Customer & Third-Party Risk business. “Refinitiv’s open approach to working with partners allows customers to maximise their investment in our data while leveraging the latest tools and technologies from our partners, helping them to work more efficiently and manage costs more effectively.”

The partnership between PassFort and Refinitiv continues to be strengthened, with additional clients being brought onboard.

About PassFort

Founded in 2015 by Donald Gillies and Henry Irish and headquartered in London, PassFort has supported regulated financial services companies to rapidly onboard more than 4.5 million customers each year, in 197 countries, then manage risk and compliance standards throughout the customer lifecycle.

Born in the cloud, PassFort’s solutions are designed for the digital economy: hardware-free, affordable, flexible to configure and easy to use, with constant feature innovation and a choice of deployment options. Our low to no-code solution thrives on complexity, solving compliance challenges at scale without being costly to implement or evolve. We support multiple customer types and product lines, with effortless expansion across 211 jurisdictions.

PassFort removes the compromise between compliance and customer experience in the fight against financial crime. More efficiency. Great customer experiences. No compromise.

e. | w. | t. @PassFortKYC

About Refinitiv

Refinitiv, an LSEG (London Stock Exchange Group) business, is one of the world’s largest providers of financial markets data and infrastructure. With over 40,000 customers and 400,000 end users across 190 countries, Refinitiv is powering participants across the global financial marketplace. We provide information, insights, and technology that enable customers to execute critical investing, trading and risk decisions with confidence. By combining a unique open platform with best-in-class data and expertise, we connect people with choice and opportunity – driving performance, innovation and growth for our customers and partners. For more information visit:

Lavanya Rathnam

Lavanya Rathnam is an experienced technology, finance, and compliance writer. She combines her keen understanding of regulatory frameworks and industry best practices with exemplary writing skills to communicate complex concepts of Governance, Risk, and Compliance (GRC) in clear and accessible language. Lavanya specializes in creating informative and engaging content that educates and empowers readers to make informed decisions. She also works with different companies in the Web 3.0, blockchain, fintech, and EV industries to assess their products’ compliance with evolving regulations and standards.

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