Solving compliance officers pain points with KYC Portal

We researched the top pain points that compliance officers face on a daily basis; majority say there aren’t enough hours in the day to manage regulatory compliance. Compliance is a time-consuming task and it doesn’t help that many compliance officers say they don’t have the right tools. Compliance officers are also often overwhelmed by the pace of regulatory change, a lack of centralisation when it comes to compliance activities, and the ongoing struggle to break down silos and increase collaboration between departments.

Another pain point for compliance officers is keeping up to pace with emerging technology, they are aware that handling enormous amounts of data requires advanced technology however, compliance officers are not technology experts, and the integration of new systems is sometimes a big concern for them.

This is where KYC Portal stands out as one of the top real-time, risk driven client lifecycle management platforms. It not only solves the above pain points through automation, therefore increasing operational efficiencies, but it also solves the concerns some clients might have when adopting a new system. Our team of configuration agents are exceptionally dedicated in assisting clients to configure and digitise their due diligence processes within KYC Portal. This is all done through scheduled online workshops where they train clients on how to configure and use the system.

We ensure that clients go live with a fully functioning system.

Besides the workshops, all our KYC Portal training materials are easily available to all our clients, via our Online Cabinet EDMS.

Our System Admin team are also extremely hands-on when it comes to the implementation of KYC Portal on the client’s server, we ensure that everything is set up correctly before deployment.

Over and above all this we then have our Client Relationship Management team who are always readily available to help clients solve any issues they might encounter, and they ensure that the implementation process runs smoothly and in a timely manner.

KYC Portal is attracting the attention of companies from all over the world and in various industries both regulated and not. We currently sell to over 15 countries spanning from the USA to Dubai, Mauritius, Russia, South Africa, UK and all over Europe.

What is most interesting is the fact that our 60+ clients are spread over such a vast selection of industries from banking, payment providers, corporate service providers, legal and accounting to logistics, gaming, precious metal refineries, oil and gas, taxi booking and dispatch providers and cash management services, to mention a few.

KYC Portal can be adopted by any organisation who is required to perform due diligence on their subjects, whether B2B or B2C, no matter the size of the company or industry. If the requirement is there, KYC Portal is there to help them remain compliant and keep their risk exposure under control and solve all pain points.

Lavanya Rathnam

Lavanya Rathnam is an experienced technology, finance, and compliance writer. She combines her keen understanding of regulatory frameworks and industry best practices with exemplary writing skills to communicate complex concepts of Governance, Risk, and Compliance (GRC) in clear and accessible language. Lavanya specializes in creating informative and engaging content that educates and empowers readers to make informed decisions. She also works with different companies in the Web 3.0, blockchain, fintech, and EV industries to assess their products’ compliance with evolving regulations and standards.

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